GENERAL DATA PROTECTION STATEMENT

As OYAK PAZARLAMA HİZMET VE TURİZM ANONİM ŞİRKETİ (TIN: 6490110036) (“OYAK Pazarlama” or “Company”) located at “Cevizli Mahallesi, Tugay Yolu Caddesi, OYAK Dragos Plaza, No: 10-C, Kat: 12-13, 34846, Maltepe/İstanbul”, we pay the utmost attention to the security of your personal data. With this awareness, we give a particular importance to process and preserve the personal data of the natural people whom we interact in accordance with the Law no. 6698 (“PDPL” or “the Law”), secondary legislations (regulation, declaration etc.) and binding resolutions of Personal Data Protection Committee.

As a result of our sense of responsibility, we, as the “Data Controller” process your personal data considering legal limitations and purposes mentioned below; by providing all necessary technical and administrative measures to ensure the appropriate level of security, to prevent unlawful processing of personal data and unlawful access to personal data and to ensure the protection of personal data.

This Data Protection Statement aims to announce the personal data of the related persons/data owners with whom OYAK Pazarlama has contacted while performing the main area of activity on the website in full compliance with the principle of transparency, and within this text, the Data Protection Statement is made regarding the personal data processing activities within the scope of the Company’s main activity and business operations.

Identity of the Data Controller

OYAK Pazarlama operates its main business activities in Tourism and Organization and Facility Management with a quality service approach. OYAK Pazarlama provides office support services, cleaning services, technical maintenance-repair and garden maintenance services to its customers in the field of Facility Management Services, Travel and Corporate Event services in the field of Tourism, helping companies increase their productivity by organizing all kinds of value-added services such as travel, flight tickets, hotel reservations, meeting organization, press conference, launch and congress organizations in the best way.

Subject to Law No. 205 and established on March 1, 1961, in order to provide additional social security against social and physical risks that its members may face, the Ordu Yardımlaşma Kurumu (OYAK) is the main shareholder of OYAK Pazarlama.

Purposes of Personal Data Processing

Your personal data shall be collected and processed by the Company within the limits specified in the Law, in a limited and measured manner in accordance with the law, in good faith and always related to the following purposes of;

Carrying out the necessary activities by Company’s business departments to conduct commercial operations in compliance with legislation and Company policies,
Determining, planning and performing Company’s short, medium and long-term business policies,
Managing customer relations, corporate communications and data security processes,
Ensuring commercial and legal security of legal and real people who are in a business relation with the Company,
Execution of service sales processes and after-sales support services,
Determination of product and service marketing operations with marketing analysis,
Conducting business and business sustainability activities and execution of services production & operation processes,
Ensuring the security of data controller’s operations by risk management.

Personal Data Collection Methods and Cause of Actions

Your personal data transmitted by you in directly oral, written or electronic media are processed by the Company with automatic¹, semi-automatic² and under condition of being part of a data recording system: non-automatic³ methods by means website or similar applications and software. In this context, the general personal data classified below are processed based on the cause of actions stated in Article 5/2 of the Law.

While creating the classification below, both the execution of the Company’s business processes, and the website activities have been taken into consideration and the necessary Data Protection Statements and/or consent notifications regarding each process and operation of the Company are notified to the relevant groups of people in the form of a layered Data Protection Statements or separately through various means.

	Category	Type	Cause of Action for Processing
1.	Identification	Name, surname, date and place of birth, ID no, passport, marriage certificate, photograph, driver’s license.	Processed for the following cause of actions stated in Article 5/2 of the Law; a) if it is expressly provided for by the laws, c) if the processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract, ç) if it is necessary for compliance with a legal obligation to which the data controller is subject, d) if the personal data have been made public by the data subject himself/herself
2.	Contact Information	Address, e-mail, telephone number.
3.	Customer Services	Call center records, invoice, promissory note, customer security information.	Processed for the following cause of actions stated in Article 5/2 of the Law; a) if it is expressly provided for by the laws, c) if the processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract, ç) if it is necessary for compliance with a legal obligation to which the data controller is subject.
4.	Transaction Safety	IP address information, website login-exit information.	Processed for the following cause of actions stated in Article 5/2/f of the Law; if the processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.
5.	Risk Management	Information to manage commercial, technical and administrative risks.
6.	Finance	Balance sheet information, financial performance information, loan payment information, bank statements.	Processed for the following cause of actions stated in Article 5/2 of the Law; a) if it is expressly provided for by the laws, c) if the processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract, ç) if it is necessary for compliance with a legal obligation to which the data controller is subject.
7.	Marketing	Cookie records.	Processed for the following cause of actions stated in Article 5/2/f of the Law; if the processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.

In line with your demand, the purpose of processing each personal data category and data type will be detailed and communicated to you through the personal data inventory kept within the Company. In this context, all Data Protection Statements can be found on the website under the PDPL on the website.

Transfer of Personal Data and Purposes of the Transfer

In order to fulfill the above-mentioned purposes and to ensure the uninterrupted execution of the Company’s commercial operations and business processes, your personal data may be transferred to the specified below, by taking all necessary technical and administrative measures for data security; in accordance with the cause of action of your explicit consent in Article 8/1 domestically if deemed necessary, in accordance with the cause of action of your explicit consent in Article 9/1 globally if deemed necessary, and in compliance with the cause of actions specified in Article 8/2/a of the Law, which indicates processing of your personal data if it is expressly provided for by the laws, if it is necessary for compliance with a legal obligation to which the data controller is subject, if data processing is necessary for the establishment, exercise or protection of any right and for legitimate interests of data controller without violating fundamental rights and freedoms of data subject.

Legally authorized public institutions and organizations, judicial and administrative authorities,
Legal entities and natural persons under private law permitted by other legislations,
Private and public institutions and organizations authorized to audit the Company,
To business partners from whom services are received or with whom the Company cooperates for the execution and development of the Company’s activities,
To suppliers of the Company only, when necessary,
To OYAK headquarters that is main shareholder.

In this regard, you can withdraw the explicit consent you have given for the transfer at any time and consult with the Company’s officials. The relevant data protection statements and consent statements are notified to the related persons in the form of gradual disclosure or in various ways unique to the Company’s processes and activities.

Rights of the Data Owners Under the Law

You may apply to OYAK Pazarlama at any time and request to exercise your rights arising from the Article 11 of the PDPL: “a) to learn whether your personal data has been processed, b) to demand for information if your personal data have been processed, c) to learn the purpose of the processing of your personal data and whether these personal data are used in compliance with the purpose, ç) to know the third parties to whom your personal data are transferred in country or abroad, d) to request the rectification of the incomplete or inaccurate data e) to request the erasure or destruction of your personal data under the conditions referred to in Article 7, f) to request reporting of the operations carried out pursuant to sub-paragraphs (d) and (e) to third parties to whom your personal data have been transferred, g) to object to the occurrence of a result against the person himself/herself by analyzing the data processed solely through automated systems, ğ) to claim compensation for the damage arising from the unlawful processing of your personal data”.

You may submit your requests regarding your rights and the enforcement of the Law by filling and signing out the application form that you can obtain from us or from www.oyakpazarlama.com.tr;

Send it with wet-ink signature to “Cevizli Mahallesi, Tugay Yolu Caddesi, OYAK Dragos Plaza, No: 10-C, Kat: 12-13, 34846, Maltepe/İstanbul”via notary public, by registered mail with return receipt requested at your discretion for ease of proof or by your personal application,
By sending your application via e-mail to oyakpazarlama@oyakpazarlama.hs02.kep.tr using the registered electronic mail (KEP) address assigned to your name,
By sending an e-mail to kvkk@oypa.com.tr using the e-mail address notified to the Brand by you and registered in the brand system.

OYAK Pazarlama will respond to the requests within this scope within thirty (30) days without charging a fee for up to ten pages if a written response is to be given, and by charging a transaction fee of 1 Turkish lira for each page over ten pages. If the response to the application is given in a recording media such as CD, flash memory, the fee that may be requested by the Company shall not exceed the cost of the recording media.

As the personal data owner, in the application you will make to exercise your rights mentioned above and which contains the explanations regarding the right you have request to exercise; the requested matter needs to be clear and understandable, the subject needs to be related to yourself and in case you are acting on behalf of someone else, you will need to submit your special power of attorney certified by the notary in this regard.

In accordance with the “Communiqué on The Principles and Procedures for the Request to Data Controller”, it is mandatory to include name-surname, signature, Turkish Identification (“ID”) number (for foreigners, nationality, passport number or ID number if any), residential or workplace address for notice, e-mail address, telephone and fax number and the subject of the request in your applications. Applications that do not fulfill such elements will be rejected by OYAK Pazarlama or directed to the valid application channels.

All registered or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method contained in this Site belong to the site operator and owner brand or the person signified and are under the protection of national and international law. Visiting this Site or utilizing the services on this Site does not give any rights to the intellectual property rights in question. The information contained on the Site cannot be reproduced, published, copied, presented and/or transferred in any way. The whole or part of the Site cannot be used on any other website without permission.

All employees of OYAK Pazarlama are equipped with educations on the Law on the Personal Data Protection Law, periodically informed, highly aware and have gained the notion of confidentiality. Oyak Pazarlama acts with awareness and sensitivity in all activities carried out by the Company and throughout the life cycle of personal data within the Company.

OYAK Pazarlama reserves the right to make changes in this Data Protection Statement, due to the Law, secondary legislations and committee resolutions. No prior notification is required prior to the updates to be made from time to time due to operational requirements and includes all services and products, pages, information and visual elements. Any changes to be made in the Data Protection Statement and the updated text will take effect immediately as of the date of notification.

Each related person who visits the www.oyakpazarlama.com.tr website is deemed to have accepted the above-mentioned terms. OYAK Pazarlama reserves the right to change all products and services, pages, information, visual elements on the Site without prior notice.

THIS TEXT WAS UPDATED ON 10.11.2023.