As OYAK PAZARLAMA HİZMET VE TURİZM ANONİM ŞİRKETİ (TIN: 6490110036) (“OYAK Pazarlama” or “Company”) located at “Cevizli Mahallesi, Tugay Yolu Caddesi, OYAK Dragos Plaza, No: 10-C, Kat: 12-13, 34846, Maltepe/İstanbul”, we pay the utmost attention to the security of your personal data. With this awareness, we give a particular importance to process and preserve the personal data of the natural people whom we interact in accordance with the Law no. 6698 (“PDPL” or “the Law”), secondary legislations (regulation, declaration etc.) and binding resolutions of Personal Data Protection Committee.
As a result of our sense of responsibility, we, as the “Data Controller” process your personal data considering legal limitations and purposes mentioned below; by providing all necessary technical and administrative measures to ensure the appropriate level of security, to prevent unlawful processing of personal data and unlawful access to personal data and to ensure the protection of personal data.
This Data Protection Statement aims to announce the personal data of the related persons/data owners with whom OYAK Pazarlama has contacted while performing the main area of activity on the website in full compliance with the principle of transparency, and within this text, the Data Protection Statement is made regarding the personal data processing activities within the scope of the Company’s main activity and business operations.
1. Identity of the Data Controller
Established in 1998, OYAK Marketing Services and Tourism Inc. operates in the fields of facility management and tourism, offering a comprehensive range of services. Guided by the core values of OYAK, the company is committed to ensuring customer satisfaction by providing reliable and professional solutions.
Within the scope of facility management services, the company delivers industrial technical maintenance and repair, cleaning, landscaping, catering, and service operations across Turkey. Aiming to enhance operational efficiency for businesses, it continues to strengthen its leadership position in the sector.In the field of tourism and event management, the company organizes corporate events, domestic and international travel arrangements, transportation, transfers, and accommodation services, ensuring that brands are represented at the highest standards.OYAK Marketing Services and Tourism Inc. is dedicated to providing high-quality, cost-effective, and sustainable services.
2. Purposes of Personal Data Processing
Your personal data shall be collected and processed by the Company within the limits specified in the Law, in a limited and measured manner in accordance with the law, in good faith and always related to the following purposes of;
- Carrying out the necessary activities by Company’s business departments to conduct commercial operations in compliance with legislation and Company policies,
- Determining, planning and performing Company’s short, medium and long-term business policies,
- Managing customer relations, corporate communications and data security processes,
- Ensuring commercial and legal security of legal and real people who are in a business relation with the Company,
- Execution of service sales processes and after-sales support services,
- Determination of product and service marketing operations with marketing analysis,
- Conducting business and business sustainability activities and execution of services production & operation processes,
- Ensuring the security of data controller’s operations by risk management.
3. Personal Data Collection Methods and Cause of Actions
Your personal data transmitted by you in directly oral, written or electronic media are processed by the Company with automatic1, semi-automatic2 and under condition of being part of a data recording system: non-automatic3 methods by means website or similar applications and software. In this context, the general personal data classified below are processed based on the cause of actions stated in Article 5/2 of the Law.
While creating the classification below, both the execution of the Company’s business processes, and the website activities have been taken into consideration and the necessary Data Protection Statements and/or consent notifications regarding each process and operation of the Company are notified to the relevant groups of people in the form of a layered Data Protection Statements or separately through various means.
| Category | Type | Cause of Action for Processing | |
| 1. | Identification | Name, surname, date and place of birth, ID no, passport, marriage certificate, photograph, driver’s license. | Processed for the following cause of actions stated in Article 5/2 of the Law; a) if it is expressly provided for by the laws, c) if the processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract, ç) if it is necessary for compliance with a legal obligation to which the data controller is subject, d) if the personal data have been made public by the data subject himself/herself |
| 2. | Contact Information | Address, e-mail, telephone number. | |
| 3. | Customer Services | Call center records, invoice, promissory note, customer security information. | Processed for the following cause of actions stated in Article 5/2 of the Law; a) if it is expressly provided for by the laws, c) if the processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract, ç) if it is necessary for compliance with a legal obligation to which the data controller is subject. |
| 4. | Transaction Safety | IP address information, website login-exit information. | Processed for the following cause of actions stated in Article 5/2/f of the Law; if the processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject. |
| 5. | Risk Management | Information to manage commercial, technical and administrative risks. | |
| 6. | Finance | Balance sheet information, financial performance information, loan payment information, bank statements. | Processed for the following cause of actions stated in Article 5/2 of the Law; a) if it is expressly provided for by the laws, c) if the processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract, ç) if it is necessary for compliance with a legal obligation to which the data controller is subject. |
| 7. | Marketing | Cookie records. | Processed for the following cause of actions stated in Article 5/2/f of the Law; if the processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject. |
In line with your demand, the purpose of processing each personal data category and data type will be detailed and communicated to you through the personal data inventory kept within the Company. In this context, all Data Protection Statements can be found on the website under the PDPL on the website.
4. Transfer of Personal Data and Purposes of the Transfer
Your personal data may be transferred, where necessary, for the purposes stated above and to ensure the uninterrupted execution of the Company’s commercial activities and business processes, to domestic recipients pursuant to Article 8 of the Law, based on your explicit consent or in cases where it is expressly provided for by law, required for the data controller to fulfill its legal obligations, necessary for the establishment, exercise or protection of a right, or required for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject; and to foreign recipients pursuant to Article 9 of the Law, based on your explicit consent in case of incidental transfer or in the presence of appropiate safeguards stated in the Article 9 (such as standard contractual clauses), with all necessary technical and administrative security measures in place.
- Legally authorized public institutions and organizations, judicial and administrative authorities,
- Legal entities and natural persons under private law permitted by other legislations,
- Private and public institutions and organizations authorized to audit the Company,
- To business partners from whom services are received or with whom the Company cooperates for the execution and development of the Company’s activities,
- To suppliers of the Company only, when necessary,
In this regard, you can withdraw the explicit consent you have given for the transfer at any time and consult with the Company’s officials. The relevant data protection statements and consent statements are notified to the related persons in the form of gradual disclosure or in various ways unique to the Company’s processes and activities.
5. Rights of the Data Owners Under the Law
You may apply to OYAK Pazarlama at any time and request to exercise your rights arising from the Article 11 of the PDPL: “a) to learn whether your personal data has been processed, b) to demand for information if your personal data have been processed, c) to learn the purpose of the processing of your personal data and whether these personal data are used in compliance with the purpose, ç) to know the third parties to whom your personal data are transferred in country or abroad, d) to request the rectification of the incomplete or inaccurate data e) to request the erasure or destruction of your personal data under the conditions referred to in Article 7, f) to request reporting of the operations carried out pursuant to sub-paragraphs (d) and (e) to third parties to whom your personal data have been transferred, g) to object to the occurrence of a result against the person himself/herself by analyzing the data processed solely through automated systems, ğ) to claim compensation for the damage arising from the unlawful processing of your personal data”.
You may submit your requests regarding your rights and the enforcement of the Law by filling and signing out the application form that you can obtain from us or from www.oyakpazarlama.com.tr;
- Send it with wet-ink signature to “Cevizli Mahallesi, Tugay Yolu Caddesi, OYAK Dragos Plaza, No: 10-C, Kat: 12-13, 34846, Maltepe/İstanbul”via notary public, by registered mail with return receipt requested at your discretion for ease of proof or by your personal application,
- By sending your application via e-mail to oyakpazarlama@oyakpazarlama.hs02.kep.tr using the registered electronic mail (KEP) address assigned to your name,
- By sending an e-mail to kvkk@oypa.com.tr using the e-mail address notified to the Brand by you and registered in the brand system.
As the personal data owner, in the application you will make to exercise your rights mentioned above and which contains the explanations regarding the right you have request to exercise; the requested matter needs to be clear and understandable, the subject needs to be related to yourself and in case you are acting on behalf of someone else, you will need to submit your special power of attorney certified by the notary in this regard.
In accordance with the “Communiqué on The Principles and Procedures for the Request to Data Controller”, it is mandatory to include name-surname, signature, Turkish Identification (“ID”) number (for foreigners, nationality, passport number or ID number if any), residential or workplace address for notice, e-mail address, telephone and fax number and the subject of the request in your applications. Applications that do not fulfill such elements will be rejected by OYAK Pazarlama or directed to the valid application channels.
All registered or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method contained in this Site belong to the site operator and owner brand or the person signified and are under the protection of national and international law. Visiting this Site or utilizing the services on this Site does not give any rights to the intellectual property rights in question. The information contained on the Site cannot be reproduced, published, copied, presented and/or transferred in any way. The whole or part of the Site cannot be used on any other website without permission.
All employees of OYAK Pazarlama are equipped with educations on the Law on the Personal Data Protection Law, periodically informed, highly aware and have gained the notion of confidentiality. Oyak Pazarlama acts with awareness and sensitivity in all activities carried out by the Company and throughout the life cycle of personal data within the Company.
Each related person who visits the www.oyakpazarlama.com.tr website is deemed to have accepted the above-mentioned terms..
THIS TEXT WAS UPDATED ON 13.08.2025.