1. Identity of the Data Controller
OYAK PAZARLAMA HİZMET VE TURİZM ANONİM ŞİRKETİ (TIN: 6490110036) (“OYAK Pazarlama” or “Company”), in compliance with the Personal Data Protection Law No. 6698 (“Law”), the personal data you provide in the Contact Form on our website, which is collected automatically, falls under the category of “identity” data, including your name, surname, and contact data category, including email address and, if shared voluntarily, phone number, are processed for the purposes and reasons listed below.
2. Purposes and Cause of Actions for Processing Personal Data
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Category of the Personal Data |
Purposes of Personal Data Processing |
Cause of Actions |
|
Identification |
· Meeting your demands, complaints, and suggestions, · Conducting communicational processes, · Providing information about company products and services, · Conducting risk management processes and ensuring the security of data controller’s operations, · Receiving and assessing the suggestions for improvement of business processes. |
Processed for the following cause of actions stated in Article 5/2/c-f of the Law; c) If the processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract, f) If the processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject. |
|
Contact Information |
3. Transfer of Personal Data and Purposes of the Transfer
|
Transfer to 3rd Parties |
Purposes of Transfer |
Cause of Actions |
|
Service provider business partners and suppliers authorized by us in the capacity of data processor |
Carrying out customer relationship management processes and activities for customer satisfaction, responding to requests and complaints. |
Pursuant to Article 8/2/a of the Law; If the processing of personal data of the parties of a contract is necessary, if it is directly related to the establishment or performance of the contract. |
|
Authorized public institutions and organizations, if necessary |
Providing information to authorized persons, institutions, and organizations and ensuring the security of the operations of the data controller. |
Pursuant to Article 8/2/a of the Law; If the processing of personal data necessary for compliance with a legal obligation to which the data controller is subject. |
4. Rights of the Data Owners Under the Law
You may apply to OYAK Pazarlama at any time and request to exercise your rights arising from the Art. 11 of the PDPL: “a) to learn whether your personal data has been processed, b) to demand for information if your personal data have been processed, c) to learn the purpose of the processing of your personal data and whether these personal data are used in compliance with the purpose, ç) to know the third parties to whom your personal data are transferred in country or abroad, d) to request the rectification of the incomplete or inaccurate data e) to request the erasure or destruction of your personal data under the conditions referred to in Article 7, f) to request reporting of the operations carried out pursuant to sub-paragraphs (d) and (e) to third parties to whom your personal data have been transferred, g) to object to the occurrence of a result against the person himself/herself by analyzing the data processed solely through automated systems, ğ) to claim compensation for the damage arising from the unlawful processing of your personal data”.
You may submit your requests regarding your rights and the enforcement of the Law by filling and signing out the application form that you can obtain from us or from www.oyakpazarlama.com.tr;
- Send it with wet-ink signature to “Cevizli Mah. Tugay Yolu Cad. No: 10C OYAK Dragos Plaza İç Kapı No: 82 Maltepe/İstanbul” via notary public, by registered mail with return receipt requested at your discretion for ease of proof or by your personal application,
- By sending your application via e-mail to oyakpazarlama@oyakpazarlama.hs02.kep.tr using the registered electronic mail (KEP) address assigned to your name,
- By sending an e-mail to kvkk@oypa.com.tr using the e-mail address notified to the Company by you and registered in the company system.
As the personal data owner, in the application you will make to exercise your rights mentioned above and which contains the explanations regarding the right you have request to exercise; the requested matter needs to be clear and understandable, the subject needs to be related to yourself and in case you are acting on behalf of someone else, you will need to submit your special power of attorney certified by the notary in this regard.
In accordance with the “Communiqué on The Principles and Procedures for the Request to Data Controller”, it is mandatory to include name-surname, signature, Turkish Identification (“ID”) number (for foreigners, nationality, passport number or ID number if any), residential or workplace address for notice, e-mail address, telephone and fax number and the subject of the request in your applications. Applications that do not fulfill such elements will be rejected by OYAK Pazarlama or directed to the valid application channels.
OYAK Pazarlama reserves the right to make changes in this Data Protection Statement, due to the Law, secondary legislations and committee resolutions
THIS TEXT WAS UPDATED ON 13/08/2025.